Privacy Policy

Introduction

Ninetynine labs ("we", "our", "us") respects your privacy & is committed to protecting your personal data.

The Privacy Policy explains how we collect, use, & safeguard your information when you use our website, products, & services.

Information We Collect

We may collect the following types of data:

Personal Information
- Name
- Email address
- Phone number
- Company details (if applicable)
Usage & Technical Data
- Device information
- IP address
- Browser type
- App/website interactions
Energy & Device Data
- Charging session data
- Energy consumption
- Device performance metrics
- Load usage patters

How we use your information

We use your data to:

Provide & operate our services
Monitor & optimize energy storage
Improve system performance
Communicate with you (support, updates)
Ensure system security & prevent misuse

Data Sharing

We do not sell your data.

We may share data with:

Service providers (cloud, analytics, payment gateways)
Installation or maintenance partners (if required)
Legal authorities (if required by law)

Data Storage & Security

Data is stored on secure servers
We implement industry standard security measures
However, no system is 100% secure

Your Rights

You may
Request access to your data
Request correction or deletion
Opt out of certain communications

Cookies & Tracking

We may use cookies & similar technologies to:

Improve user experience
Analyze traffic
Enhance platform functionality

You can disable cookies in your browser settings.

Third Party Services

Our platform may integrate with third party tools (e.g., payment gateways, analytics platforms). Their Privacy Policies apply to your interactions with them.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of the updated policy.